Help Center & Frequently Asked Questions

BGE Artist Hub is an all-in-one website builder, press room, document creator, opportunity board, resource center, learning center, and business toolkit.

Artists, musicians, models, photographers, painters, managers, churches, nonprofits, small businesses, families, and other professionals may use the tools that fit their needs.

No. Public pages, links, press stories, community posts, and documents are managed through guided forms.

Choose Create Account, enter your name, email, and password, then use the dashboard to edit your public page.

Yes. The owner can assign administrator, moderator, website manager, document manager, advertising manager, billing manager, or custom roles.

Yes. Administrators can suspend access while preserving the website and stored records.

The system supports top-banner, sidebar, footer, community, and public-profile placement records.

Public ad placements should be clearly marked as Advertisement or Sponsored.

Yes. The owner can edit plan prices and assign Stripe Price IDs and PayPal Plan IDs.

The starter configuration includes a free plan with a basic public profile and selected features.

Yes. The library includes a charitable contribution acknowledgment template and may be expanded with annual statements, in-kind donation records, pledge forms, and volunteer forms.

No. The organization and donor remain responsible for tax status, substantiation, and applicable rules.

Posting permissions can be limited by membership plan and moderation rules. Public visitors may browse published content.

Opportunities, referral requests, professional recommendations, educational articles, and announcements.

The administrator can require new posts and press stories to enter a moderation queue before publication.

Yes. Use the compensation field to disclose payment, rate, negotiability, or unpaid status.

No. Custody worksheets, exchange records, parenting logs, and expense records are general planning and recordkeeping tools.

No. Only the appropriate court process can modify a court order.

It records the scheduled time, actual time, location, people involved, belongings exchanged, communications, witnesses, and factual notes.

Yes. Completed documents can be printed, downloaded as PDF, downloaded as a Word-compatible file, duplicated, and stored privately.

No. Templates provide general information and starting language. Important or state-sensitive documents should be reviewed by a qualified professional.

Yes. Authorized administrators can create templates, guided fields, disclaimers, safety levels, and new versions without changing code.

Ordinary moderator roles do not receive access to member documents. Access should be restricted to the account owner unless a special support process is added.

The Learning Center contains short lessons, optional videos, related templates, and material that may be free or restricted to paid plans.

Yes. The Legal Notice and Consent Manager supports first-visit popups, banners, registration policies, and feature-specific notices.

Yes. Policies include a type, version, effective date, display mode, and acceptance setting.

The admin portal includes Stripe and PayPal settings. Cash App Pay may be available through Stripe, and Venmo may be available through PayPal, subject to merchant eligibility.

Yes. Both gateways include sandbox or test settings before switching to live credentials.

No. Billing permissions should be limited to trusted owner or billing roles, and secrets are stored encrypted using the application key.

Publish press releases, announcements, awards, certifications, interviews, events, media coverage, new projects, or links to outside articles.

No. The Press Room is a publishing tool. Paste or type content you already prepared.

Yes. Each published story has its own shareable page.

Passwords are hashed using PHP password hashing and are never stored as readable text.

Yes. State-changing forms use CSRF tokens, and database access uses prepared statements.

The included Apache rules block PHP-like files in storage. Hosting rules should be verified after installation.

Yes. Each public profile has a unique URL that can be copied and shared.

Yes. Add custom buttons for Spotify, Apple Music, YouTube, social media, booking, stores, donations, payment pages, portfolios, and any valid URL.

Yes. Turn off public visibility from the website editor without deleting your content.

Yes, provided the new page slug is not already in use.

Resource Guides are practical articles and checklists that explain documents, pricing, contracts, recordkeeping, websites, and professional workflows.

The platform includes editable titles, descriptions, slugs, canonical URLs, public content pages, and a structure suitable for XML sitemaps and structured data.

Yes. Each public item has its own permanent URL and page metadata fields.

Contact the platform owner or authorized document manager. New templates can be added from the admin portal.

Delete or rename install.php, enable HTTPS, configure scheduled backups, test uploads and payments, review legal pages, and create a non-owner moderator account for testing.

Yes. The Website Manager can copy a source profile structure into a new client account, with optional public links and press stories. Private documents are never copied.

Yes. Authorized administrators can create unlimited main-site pages, set custom URLs, publish or archive them, and add them to header or footer menus.

The architecture supports custom-domain expansion, but DNS mapping and automated SSL depend on the hosting environment and should be configured before selling that feature.